Privacy Policy
This Privacy Policy describes how TastePapa ("we", "us", "our") collects, uses, and discloses information when you use the TastePapa mobile application, website, support forms, and related services (the "Service").
1. Information We Collect
We collect the following categories of information:
- Account information. Name, email address, sign-in provider, profile photo, account status, and a unique account identifier.
- User content. Items you add to your fridge and pantry, grocery lists, saved recipes, collections, meal plans, prep guides, dietary preferences, calorie targets, and Ask Papa conversation history.
- Imported and scanned content. Recipes, URLs, captions, screenshots, photos, and other files you submit for recipe import, OCR, image extraction, or social-share import, including parsed recipe title, ingredients, instructions, source link, and import status.
- Voice input text. Voice features rely on speech recognition. We do not collect raw audio recordings, but the transcribed text may be sent to the Service to add grocery/kitchen items or answer cooking questions.
- Subscription information. Subscription status, entitlement identifiers, renewal state, and related purchase metadata managed by our subscription providers and the app stores. We do not receive or store your full payment card details.
- Diagnostics, support, and usage data. Crash reports, local error logs you choose to export, support request messages, device type, operating system version, app version, feature usage, onboarding and paywall events, notification interactions, operational telemetry, App Check/device integrity signals, and aggregate analytics.
- Attribution and advertising measurement data. Device identifiers, advertising identifiers where permitted by your device settings and consent choices, install source, campaign parameters, referral links, store redirect events, and product interaction events used to measure which ads, campaigns, or channels help people discover and subscribe to TastePapa.
- Notifications data. Device push notification tokens, notification preferences, and delivery metadata for reminders and recipe suggestions.
We do not collect precise location, contacts, or raw microphone recordings. We do not show third-party ads inside TastePapa.
2. How We Use Information
We use information to:
- Operate, secure, troubleshoot, and improve the Service.
- Sync your recipes, kitchen items, groceries, meal plans, preferences, and account settings across devices.
- Provide AI-assisted features, including recipe generation, recipe chat, Ask Papa, recipe import, OCR/image extraction, recipe translation, nutrition estimates, meal planning, and prep guides.
- Send notifications you choose to receive.
- Personalize product experiences, such as recipe ideas, reminders, onboarding follow-ups, and feature suggestions.
- Measure marketing performance, including installs, store redirects, campaign effectiveness, paywall views, trial or purchase starts, subscriptions, and other conversion events.
- Provide customer support and investigate bugs, abuse, fraud, or service reliability issues.
- Manage subscriptions, quotas, entitlements, and billing-related support.
- Comply with legal obligations and enforce our Terms.
3. AI Processing
TastePapa uses third-party AI providers to power features such as Ask Papa, recipe chat, recipe ideas, imports, image/OCR extraction, translation, nutrition estimates, and meal-prep guidance. When you use these features, we send the relevant prompt and limited context needed to fulfill your request, such as recipe text, kitchen items, grocery items, meal plan entries, imported page content, or an image you selected.
We do not use your private user content to train external AI models. AI output may be inaccurate, incomplete, or unsafe for your situation. You are responsible for reviewing recipes, ingredients, allergens, cooking temperatures, nutrition, and any changes Ask Papa suggests before relying on them.
4. Sharing and Disclosure
We share information with trusted service providers only as needed to run TastePapa, keep it secure, process subscriptions, deliver requested features, provide customer support, understand app performance, and measure our own marketing. These providers are allowed to use the information only to provide services to us or as required by law.
We do not sell or rent your personal information. We do not show third-party ads in the app. We may share limited identifiers, product interaction events, purchase/conversion events, and campaign parameters with attribution and analytics providers to measure our own advertising and marketing performance. We may disclose information if required by law, in response to valid legal process, or to protect TastePapa, users, or the public.
5. Advertising Attribution and Tracking Choices
TastePapa may use attribution tools to understand which ads, app-store links, campaigns, or referral sources led to app installs, app opens, trials, purchases, or other product interactions. On iOS, we request permission through Apple's App Tracking Transparency prompt before accessing the advertising identifier or using data for tracking as Apple defines it. If you decline tracking permission, the advertising identifier is unavailable to us and our partners, although we may still receive privacy-preserving, aggregated, or store-provided attribution reports.
You can manage tracking permission in iOS Settings and reset or limit advertising identifiers through your device settings. You can also manage notifications and certain diagnostics choices in the TastePapa app.
6. Third-Party Sources and Imports
If you import from websites, Instagram, TikTok, Photos, Files, or another app, TastePapa processes the content you choose to share so we can extract and save a recipe. Third-party sites and platforms are not operated by TastePapa, and their own terms and privacy policies continue to apply.
7. Data Retention
We retain account information and user content while your account is active or as needed to provide the Service. Import jobs, operational telemetry, diagnostics, support requests, and security logs may be retained for limited periods for troubleshooting, fraud prevention, abuse prevention, accounting, and legal compliance. When you delete your account, we delete or de-identify synced user content within thirty (30) days unless we are required or permitted to retain limited records.
8. Your Rights and Choices
You can manage your information in the app:
- Manage notification preferences in Settings > Notifications.
- Change your language preference in Settings > Language.
- Control diagnostic collection and export diagnostics in Settings > Privacy & Data.
- Export your account data in Settings > Privacy & Data > Export my data.
- Delete your account in Settings > Account > Delete account, or follow the instructions on our account deletion page.
9. Regional Rights
Depending on your jurisdiction, you may have rights under data protection laws such as the GDPR, UK GDPR, CCPA/CPRA, and LGPD. These rights may include access, correction, deletion, portability, restriction, objection, or appeal. To exercise rights, contact us through our support page. We will respond within the time required by applicable law.
10. Children
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us so we can delete it.
11. Security
We use reasonable administrative, technical, and organizational safeguards, including authentication controls, access rules for stored data, app-integrity checks for sensitive functions, and monitoring for abuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
12. International Transfers
Your information may be processed in countries other than your own, including the United States. Where required, we use appropriate safeguards for cross-border transfers.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated through the app, website, or email. Your continued use of the Service after changes take effect means you accept the updated Policy.
14. Contact
For privacy questions or to exercise your rights, contact us through our support page.
TastePapa